E-bikes for riders: why Glovo and Uber Eats choose Cityflow

The professional rider is NOT a casual user

To understand why most "delivery bikes" on the market fail, you have to understand the user:

• 8–12 hours of use a day.
• Loads of 10 to 20 kg on the back.
• Constant acceleration/braking (every order = stop-start).
• Rain, extreme heat, winter cold.
• Riders sharing the same bike across shifts.

A domestic bike, however good, doesn't hold up. What a professional rider needs is industrial machinery.

What a professional cargo bike like Cityflow's does

• Reinforced frame designed for 150 kg of total load (rider + cargo + bike).
• A motor with enough torque to climb hills with a pizza order on the back — 60 Nm minimum.
• Hydraulic brakes that withstand thousands of braking events under load.
• Industrial rear rack compatible with Glovo, Uber Eats, Just Eat and ElTenedor bags.
• Swappable battery so the rider doesn't lose 4 hours charging.
• Professional-grade anti-theft system (delivery bikes are a theft target).

Cityflow pricing models for riders

Cityflow has pricing designed for the professional rider:

• Full Month — €99: monthly rental with maintenance included.
• Full Month with premium bag — €119: with extras and priority support.

No lock-in, no surprises. Unlimited maintenance within the plan: if the bike breaks, we give you another the same day.

Why Glovo and Uber Eats prefer it to buying their own

Delivery platforms have tried everything:

1. Buying cheap bikes and reselling them to riders: the bikes lasted 2–3 months and riders were unhappy.
2. Subsidising riders to buy their own: high dispersion, low durability, brand-image problems.
3. Outsourcing to Cityflow: the rider always has a bike in perfect condition, and the delivery platform doesn't have to deal with anything.

The model's numbers

• Average replacement time after a serious breakdown: < 24h
• Useful life of a professional cargo bike: 4–5 years under intensive use
• Cost per trip vs buying your own bike: 3 times lower

Conclusion

Professional delivery isn't done on home-grade bikes. And buying your own bikes is a pain for a platform or rider fleet. Cityflow has solved that trade-off with a professional cargo fleet, monthly rental and maintenance included.

Are you a rider fleet or a delivery platform? Talk to sales and we'll prepare a volume-based plan for you.