The mistake of thinking about amenities like it's 2018
In 2018, every flex-living competed with the same kit: gym, pool, terrace, coworking, laundry. In 2026 that no longer differentiates anyone.
Today's flex-living tenant looks for real day-to-day utility, not photos for Instagram. Here are the 5 amenities that actually move the needle.
1. Electric mobility with your brand
The most undervalued amenity and the most used daily. A fleet of e-bikes with the building's branding:
- Gets used every day (unlike the pool).
- Appears in every review.
- Builds tenant loyalty (changing buildings = losing the bike).
2. Coworking with a 27" monitor and a proper chair
"A long table" is not enough. The professionals filling flex-living work remotely 4–6 hours a day. They need a real setup: 27" monitor, ergonomic chair, soundproofed calls.
3. Laundry service with a booking app
Shared laundry is broken. Booking a slot via app is what separates a 5-star experience from a 2-star one. Operators who have migrated to systems like Wash-Up report NPS improvements of +12 points.
4. Internal networking (monthly events)
Flex-living tenants usually arrive in the city alone. Monthly building events (dinner, breakfast, after-work) are the amenity that DOESN'T show on the website but multiplies contract renewals.
5. Genuinely pet-friendly (with services)
If you're going to accept pets, do it right: dog-park area, bag dispenser, dog wash, partnership with a vet and dog-walker.
Why mobility is the amenity with the best ROI
Of the 5, electric mobility has the highest ROI because:
- Low cost per tenant (diluted across the shared fleet).
- Very high adoption (78% average usage among partner operators).
- Permanent visibility (the tenant sees it every time they come and go).
- Data for ESG reporting that your investors want to see.
Conclusion
The amenities that sold in 2018 no longer sell. In 2026, flex-living wins with real utility, data and branding. Electric mobility with your brand makes a difference on all 4 axes at once.
Want to include CityFlow mobility as an amenity in your building? Talk to sales.
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